Terms of Service

Terms and Conditions

This website is owned and operated by MBF. MBF's services and its website content are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use" or "Agreement"). Please read these Terms of Use carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the website. By accessing or using this website, booking any reservations for travel services on this website, or contacting our agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or book any reservations through this website or our agents.


As a condition of your use of MBF Services and this website, you warrant that:

you are at least 18 years of age;

you possess the legal authority to create a binding legal obligation;

you will use this website and any MBF services in accordance with these Terms of Use;

you will only use MBF and this website to make legitimate reservations for you or for another person for whom you are legally authorized to act;

you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;

all information supplied by you to MBF or through this website is true, accurate, current and complete;

MBF retains the right at its sole discretion to deny access to anyone to this website and the services it offers, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.


If you need to cancel your ticket for any reason, please contact your MBF agent to review your options. Cancellation fees may apply to your reservation and purchase of travel-related goods and services that you select from both airline and other travel suppliers ("Suppliers"). Please read all terms and conditions applicable to your travel purchase carefully on the corresponding Supplier website, ticket, or other travel document issued by the Supplier.

Tickets purchased through MBF agents are heavily discounted and are non-refundable. Changes to your reservation(s) are permitted up to 48 hours from the scheduled time of departure. Cancellations are permitted up to 72 hours from the time of departure. There will be a minimum of $250.00 per person processing fee in addition to any applicable fees charged by the Supplier upon cancellation. Fees vary depending on the Supplier's terms and conditions.

Upon cancelling, you will receive a credit (less any applicable Supplier fees) towards a future ticket purchase on an international flight of equal value, which will be valid for up to twelve (12) months from your original date of purchase


If you miss your flight, go to the airline counter at the airport or contact your Agent. Missed flights are not refundable, and changes or replacement flight will be at the discretion of the Supplier. MBF will use its best efforts to assist you, but it cannot guarantee a replacement flight, which is at the discretion of the Supplier. MBF is not responsible for missed flights.


Discounted airline fares do not provide frequent flier airline mileage accumulation. Each passenger understands and agrees not to use or procure frequent flier number(s) or points with any airline(s).


MBF is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.

You agree to give MBF an opportunity to resolve any disputes or claims relating in any way to the website, any dealings with our customer service agents, any services or products provided, any representations made by us, or our Privacy Policy ("Claims") by contacting your Agent or MBF at 1.800.643.7848. If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.

Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against MBF, its subsidiaries, travel suppliers or any companies offering products or services through MBF (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms of Use, regardless of whether prior versions of the Terms of Use required arbitration.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys' fees and costs), and must follow and enforce these Terms of Use as a court would.

Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Consumer Rules. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. The place for arbitration will be New York, New York. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, except as provided in this section.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to "MBF Legal: Arbitration Claim", at My Business Flights LLC, 1400 Ave Z #507, Brooklyn, NY 11235. If we request arbitration against you, we will give you notice at the email address or street address you have provided. A party requesting arbitration must also provide a copy of the request to the AAA at www.adr.org or at any AAA office.

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial. The Federal Arbitration Act and federal arbitration law apply to this agreement. An arbitration decision may be confirmed by any court with competent jurisdiction.


You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. MBF has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Disinsection: Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information, see:http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm



The Information, Software, Products and Services published on this website may include inaccuracies or errors, including pricing errors. In particular, MBFdoes not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on its website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, MBFexpressly reserves the right to correct any pricing errors on our website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

MBF and its Suppliers make no representations about the suitability of the information, software, products and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by theMBF. All such information, software products, and services are provided "as is" without warranty of any kind. MBF and its respective suppliers disclaim all warranties and conditions that this website, its servers or any email sent from MBF and/or its respective suppliers are free of viruses or other harmful components. MBF and its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

Suppliers, including but notlimited to, carriers, hotels and other suppliers providing travel or other services through MBF or on this website are independent contractors and not agents or employees of MBF. MBF, its officers, directors, members, or agents are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. MBF has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall MBF, its officers, directors, members, agents, contractors, employees, subsidiaries, chapters, affiliates and assigns or its licencors, suppliers or any other party involved in the creation, production or delivery of the web site or services herein be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this website; any computer viruses, information, software, linked sites, products and services obtaining through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if MBF and its respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, MBF or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of MBF and their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to MBF in connection with such transaction(s).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of MBF and/or its respective suppliers.

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